Hearthstone Rewards Track Update: Official Statement

Revamping Progression & Rewards in Hearthstone

Source: Rewards Track Client Patch

Hey everyone,

We’re currently deploying a client hotfix that includes the following:

  • Updated items on the Rewards Track.

Level 33 – Old: Year of the Dragon Card Pack → New: 150 Gold

Level 37 – Old: Scholomance Academy Card Pack → New: 200 Gold

Level 40 – Old: Madness at the Darkmoon Faire Card Pack → New: 200 Gold

Level 42 – Old: Ashes of Outland Card Pack → New: 200 Gold

Level 46 – Old: Madness at the Darkmoon Faire Card Pack → New: 300 Gold

Level 48 – Old: Year of the Dragon Card Pack → New: 300 Gold

Until this hotfix is fully deployed, some players may get the new rewards but still see the old ones. If you reached these milestones before we implemented these changes, you’ll be retroactively compensated up to the level you reached in a future update.

Source: Rewards Track Update

We have been listening to your feedback regarding the Rewards Track and it’s clear we missed the mark both in how we communicated and implemented the full functionality of this first version of our rewards system.

We apologize for the confusion and disappointment we have caused.

During the natural progression of the rewards cycle, our intention was, and still is, to give out extra XP over time through a variety of ways. The aim is to help players get through the Rewards Track, or catch-up if they join later in an expansion phase, ultimately ensuring players earn more rewards.

We also didn’t provide any details for how events will link into and support the rewards system. We will be providing bonus XP for various activities at each seasonal event every expansion cycle, and any additional bonus events as needed, again with the aim of ensuring that our players obtain more rewards. Our failure to communicate these factors has led to incomplete projections, for which we apologize.

In addition, you’ve provided us with a wealth of feedback, and we agree that the pack rewards at the end of the track don’t feel appropriate for the effort it takes to get them. We’re going to adjust these rewards in the later stages of the track, swapping six packs for a total of 1350 gold that players can spend as they see fit. If any players reach this milestone before we implement these changes, they will be retroactively compensated.

Our goal for the Rewards Track continues to be that all Hearthstone players earn more gold and total rewards per expansion. We’ll continue to evaluate the impact of these changes, listen to your feedback, and iterate as needed until we get it right.

We will stay true to our word and ensure that the system lives up to what we all believe Hearthstone deserves.

Thank you,

Ben Lee
Game Director

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